Acceptance of Terms

By accessing and using the services provided by Shakkei Garden Studio, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms apply to all visitors, users, and others who access or use our services, including our website, consultations, design services, and workshops.

Service Description

Shakkei Garden Studio offers traditionalese garden design consultation services, including but not limited to tsukiyama hillscape design, chaniwa tea garden pathways, residential and commercial garden planning, maintenance services, and educational workshops.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice where possible.

User Responsibilities

You are responsible for providing accurate and complete information when requesting our services. You must not use our services for any unlawful purpose or in any way that could damage, disable, or impair our services.

You agree to respect the intellectual property rights of Shakkei Garden Studio and third parties, and to use our services in accordance with all applicable laws and regulations.

Payment Terms and Billing

Payment terms vary depending on the service type and project scope. Design consultation fees are due upon booking, while project payments follow a structured schedule outlined in individual service agreements.

All fees are quoted inese Yen (¥) unless otherwise specified. Late payments may incur additional charges as specified in your service agreement. We accept various payment methods as outlined during the booking process.

Project Timelines and Deliverables

Project timelines are estimates based on project complexity, weather conditions, and material availability. While we strive to meet all deadlines, unforeseen circumstances may require schedule adjustments.

Deliverables and milestones will be clearly defined in individual project agreements. Client approval is required at specified stages before proceeding to subsequent phases.

Intellectual Property Rights

All design concepts, plans, and creative works produced by Shakkei Garden Studio remain our intellectual property until full payment is received. Upon completion of payment, clients receivege rights for the specific project.

Clients may not reproduce, distribute, or create derivative works from our designs without explicit written permission. Our traditional techniques and methodologies remain proprietary to Shakkei Garden Studio.

Cancellation and Refund Policy

Consultation bookings may be cancelled up to 48 hours before the scheduled appointment for a full refund. Project cancellations are subject to the terms outlined in individual service agreements.

Refunds for completed work phases are not available. In case of project cancellation, clients are responsible for costs incurred up to the cancellation date, including materials ordered and work completed.

Limitation of Liability

Shakkei Garden Studio's liability is limited to the total amount paid for the specific service in question. We are not liable for indirect, incidental, special, or consequential damages arising from the use of our services.

Our liability does not extend to damages caused by natural disasters, extreme weather conditions, or circumstances beyond our reasonable control.

Warranty and Maintenance

We provide a limited warranty on our construction work for a period specified in individual project agreements. This warranty covers defects in workmanship but does not cover normal wear, weather damage, or damage caused by improper maintenance.

Maintenance services are available separately and are recommended to preserve the integrity and beauty of yourese garden installation.

Privacy and Confidentiality

We respect your privacy and maintain confidentiality regarding your project details and personal information. Our privacy practices are detailed in our Privacy Policy, which forms part of these terms.

We may use anonymized project images for marketing purposes unless explicitly requested otherwise in writing.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in Tokyo, in accordance withese law. Both parties agree to attempt mediation before proceeding to arbitration.

These terms are governed by the laws of, and any legal proceedings must be conducted in the appropriate courts of Tokyo.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or other unforeseeable events.

In such cases, affected timelines will be extended by a period equal to the duration of the force majeure event.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

For significant changes, we will make reasonable efforts to notify existing clients via email or other communication methods.

Contact Information

For questions regarding these Terms of Service or any legal matters, please contact us at: